FAQ

How is my order shipped?

We ship climate-neutrally with DHL. Shipping is free for orders of €39 or more, and every order includes free samples.

Can I return my order?

You can withdraw from your order within 14 days. Just send us a short message via the form and we will send you all the information about the return.

How do I store tea and coffee correctly?

Cool, dry and protected from light. Close the bag tightly after each use – this keeps the aroma for a long time.

Which pack size is right for me?

50 g is ideal for trying, 100 g for everyday use and 200 g for stocking up on your favourite variety.

I have a question about my order. What do I need?

Ideally, enter your order number in the form. You will find it in the confirmation email.